Day/Night Receptionist | Fulltime | NH Amsterdam Noord

NH Hotel Amsterdam Noord is centrally located in the trendy Noord district and easy to reach with public transportation.

We value the talents of our staff therefore, we offer you a platform to showcase and develop these talents. The many regular and returning faces at our hotel is what makes employees feel at home, which is very important to us!

What makes our hotel unique? Our employees can park for free on-site.

"Every employee is equally important." – Chastity, Front Office Supervisor

What's in it for you?

• Free online & offline training organized by our own University.
• Salary based on your experiences starting from Horeca CLA scale 5.
• The opportunity to grow within our company worldwide.
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.

Example; This timeline shows how a general morning shift as a day/night receptionist in our hotel looks like.

• 05:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
• 06:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
• 07:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments
• 09:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush
• 11:00 Enjoy your lunch with colleagues from other departments.
• 12:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
• 13:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
• 13:45 The evening shift has arrived, and you attend the handover.
• 14:00 Time to go home!

Obviously, in reality a diverse job like this with lots of customer contact; no day is the same.

Are you the one we are looking for? Apply now!

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

What's in it for us?

• Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you. You will always go the extra mile to make our guests happy.
• You know how to prioritize and keep your cool during busy moments.
• You are a 'Natural Host'. Experience and a relevant education are useful, but is not the most important for us.
• You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your work life never seems dull.
• You are interested in computers and enjoy learning new systems.

NH Amsterdam Noord ligt centraal in het trendy stadsdeel Noord. Dit rauwe veelzijdige stadsdeel heeft veel te bieden zoals de NDSM Werf, veel hippe restaurants, creatieve hotspots en leuke winkels. Uniek aan ons hotel is dat je binnen 15 minuten in het zakelijke Amsterdam Zuid bent, maar ook binnen 10 minuten midden in de prachtig natuur staat. Echt twee uitersten.

Wij waarderen de talenten van ons personeel en we bieden je een platform om dit talent te laten zien. Medewerkers voelen zich echt thuis bij ons in het hotel en genieten van de hechte band die we hebben met onze vele terugkerende gasten. En wat helemaal bijzonder is, onze collega's kunnen gratis parkeren bij het hotel.